Insider Q&A: Trust and safety exec talks about AI and content moderation
Alex Popken was a longtime trust and safety executive at Twitter focusing on content moderation before leaving in 2023. She was the first employee there dedicated to moderating Twitter’s advertising business when she started in 2013.
Now, she’s vice president of trust and safety at WebPurify, a content moderation service provider that works with businesses to help ensure the content people post on their sites follows the rules.
Social media platforms are not the only ones that need policing. Any consumer-facing company — from retailers to dating apps to news sites — needs someone to weed out unwanted content, whether that’s hate speech, harassment or anything illegal. Companies are increasingly using artificial intelligence in their efforts, but Popken notes that humans remain essential to the process.
Popken spoke recently with The Associated Press. The conversation has been edited for clarity and length.
Related articles
- CLEVELAND (AP) — Three years later, Francisco Lindor finally came home.Walking back into Progressive2024-05-22
Experts urge stronger support for biodiversity conservation
Financial support is crucial for advancing biodiversity conservation, which is a critical part of gl2024-05-22- During a ceremony at the Kigali Genocide Memorial on April 7, Rwandan President Paul Kagame and Firs2024-05-22
Iran set to retaliate for Israel's consulate attack in Syria: Experts
People gather at the site of an Israeli missile attack targeting the building of the Iranian consula2024-05-22No more cute snaps of Mt Fuji. A screen is up in a Japanese town to prevent tourist crowds
TOKYO (AP) — Sorry, the screen is now up — no more snapping cute photos of Mount Fuji from a popular2024-05-22Farmer who demolished a 17th century Grade II listed dovecote without permission is fined £45,000
A farmer has been told to pay £45,000 for taking a wrecking ball to a Grade II listed dovecote on hi2024-05-22
atest comment